Frequently Asked Questions

Everything you need to know about shopping with SONGMICS HOME

What are your shipping costs and delivery times?

We offer free standard shipping on most orders within the contiguous United States. Orders are typically processed within 1-2 business days, and delivery usually takes 3-7 business days depending on your location.

What is your return policy?

We offer a 30-day risk-free return policy. If you are not satisfied with your purchase, you can return the item in its original packaging and condition within 30 days of receipt for a full refund.

Do SONGMICS HOME products come with a warranty?

Yes, all our products come with a standard 2-year warranty covering manufacturing defects. We stand by the quality of our furniture and storage solutions to ensure long-term satisfaction.

How can I track my order status?

Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to the carrier's website where you can monitor your package's progress.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and flexible financing options like Klarna to make your home furnishing experience more convenient.

Are assembly tools included with the furniture?

Yes, most of our furniture items include all necessary hardware, tools, and a detailed instruction manual to ensure a quick and easy assembly process.